Politique d’expédition

Order Processing

Our products are shipped directly from our logistics partners.

All orders are processed within 1 to 3 business days after payment confirmation.

Please note that orders are not processed or shipped on weekends or public holidays.

Delivery Times

Estimated delivery times after dispatch are as follows:

  • France: 5 to 10 business days

  • Western Europe (Belgium, Netherlands, Germany, Austria, Ireland, Luxembourg): 7 to 12 business days

  • Southern Europe (Spain, Portugal, Italy, Greece, Cyprus, Malta): 10 to 15 business days

  • Northern & Eastern Europe (Sweden, Denmark, Finland, Poland, Czech Republic, Hungary, Romania, etc.): 10 to 15 business days

  • Other destinations: delivery times may vary depending on the country and local carriers

Tracking Information

Once your order has been shipped, you will receive a confirmation email including a tracking number.

Tracking information may take up to 48 hours to become active.

Delivery Delays

Delivery times are estimates and are not guaranteed.

Delays may occur due to circumstances beyond our control, including but not limited to:

  • High order volumes

  • Carrier delays

  • Customs processing

  • Public holidays

  • Exceptional logistical disruptions

Lost or Delayed Orders

If your order has not arrived within the estimated timeframe, please contact our support team so we can assist you.

We will work with the carrier to locate your package and resolve any issues as quickly as possible.

Contact Information

If you have any questions regarding your shipment, you may contact us:

Reilly Relief
Email: contact@reillyrelief.com